Terms & conditions
Personal Training Policy
Payments are paid in full or bi-weekly each month automatically.
You are able to make up your sessions if you have an emergency, sickness, on vacation or traveling for work. You can make up those sessions under these circumstances ONLY if you communicate this with your trainers beforehand. It is your responsibility to inform your trainers that you will be out. A no show means you forfeit your sessions.
Sessions have to be made up before the month is out. Sessions will not roll over to the following month. If you forget to make up your sessions, you forfeit those sessions.
If you will be out for 2 weeks or more please notify us in advance and we will put your subscription on hold until you return.
All personal training services are subscription based. This means your monthly or bi-weekly payment will automatically withdraw from your credit/debit card.
We have a right to drop clients who are inconsistent. You are making an investment please don't waste your money if you are not serious about training. Please don't waste your trainers time.
Clients arriving late will receive the remaining scheduled session time.
Personal training sessions are 1 hour long.
Semi- Private Month to Month No Commitment personal training services. This is a no commitment based service. If you do not cancel, auto renew will continue monthly. You can cancel anytime. This is for the semi-private Month to Month No Commitment monthly and bi-weekly options.
Semi- Private 3 month requirement commitment personal training services. You agree to completing the 3 months. You agree that you will not cancel during your 3 month commitment. After 3 months, you can cancel. If you do not cancel the auto-renew will continue monthly. If you abruptly end your 3 month requirement commitment personal training within the first 3 months, you are still responsible for paying the remainder of your 3 months. This is for the semi- private 3 month requirement commitment monthly and bi-weekly options.
Semi- Private 6 month commitment personal training services. You agree to completing the 6 months. You agree that you will not cancel your 6 month commitment. After 6 months, your sessions will automatically end and you will not be charged after 6 months. If you abruptly end your 6 month commitment personal training, you are still responsible for paying the remainder of your 6 months. This is for the semi- private 6 month commitment monthly and bi-weekly options.
Semi- Private 9 month commitment personal training services. You agree to completing the 9 months. You agree that you will not cancel your 9 month commitment. After 9 months, your sessions will automatically end and you will not be charged after 9 months. If you abruptly end your 9 month commitment personal training, you are still responsible for paying the remainder of your 9 months. This is for the semi- private 9 month commitment monthly and bi-weekly options.
One on One 3 Month Commitment Personal Training services. You agree to completing 3 months. You agree that you will not cancel during your 3 month commitment. After 3 months your sessions will automatically end and you will not be charged after 3 months. If you abruptly end your 3 month commitment personal training, you are still responsible for paying the remainder of your 3 months. This is for the one on one 3 month commitment monthly and bi-weekly options.
One on One 6 month commitment personal training services. You agree to completing the 6 months. You agree that you will not cancel your 6 month commitment. After 6 months, your sessions will automatically end and you will not be charged after 6 months. If you abruptly end your 6 month commitment personal training, you are still responsible for paying the remainder of your 6 months. This is for the one on one 6 month commitment monthly and bi-weekly options.
Sessions begin on the first date you start training NOT the day you submit your first payment.
Cancellation Policy
You are able to cancel/reschedule your sessions if it's 12 hours in advance til your next session.
If it's less than 12 hours and you're not able to make your session, you will forfeit that session. If you are a no show you forfeit that session. Please respect your trainers time.
Refund Policy
No personal training refunds will be issued for any reason.
If you have to end your sessions before your contract ends, no refunds will be given. You will still be liable to pay for the remainder of your 3 month commitment, 6 month commitment or 9 month commitment personal training services.